Lesson here: A small project coming your way might just be a way that someone is trying to test you out for potential larger projects down the road.
My buddy Eric is looking to get a simple Facebook app developed — it’s small and shouldn’t take much work. Mashable has been pumping FBFactory as often as they possibly can — wouldn’t be surprised if there’s a connection there. So I recommended Eric contact them — their website is quite simple, seems professional and straight to the point.
It’s been a week now and no response — not even a, “This is an auto-reply, we’ll get back to you — thanks for the inquiry.”
I was curious about how they would handle him (his project), because I’d possibly recommend them in the future to people looking to get a Facebook app developed. Even if they are slammed with work and this is too minuscule for them, they should have said that. Some/Any kind of reply back to him was necessary if they’re wanting people to send email into them or fill-out a form on their website.
But they didn’t. And quite frankly, they’ve lost any future business I (or someone looking for my recommendation) may have sent their way.
If you are slammed or have a minimum project price — state that on your contact/inquiry form page. “Minimum project price is $XXXX. We are currently backed up with work, we will respond to your inquiry no later than Monday August X.” And then set aside some time each week to reply to each inquiry — keep your sales funnel churning.
P.S. Any web developers out there that are independent consultants — I look at Odesk from time to time; there’s not really anyone on there focused on Facebook apps. You should add that as a skill if you’d developed one before. Not that it has to be dev’d in FBML [since you can instead use an IFRAME and use any language you want on your own server], but not a single provider has listed FBML as a skill set. Ditto on ELance, and not sure on Guru.com as I can’t seem to search for a specific skill set.